Help

For guests

What is a reservation key?

The code that lets you manage your booking without an account.

Every booking gets a unique reservation key. It is included in your confirmation email. Together with your email address, it lets you look up, move or cancel your booking.

Keep the confirmation email — the key is the only way to manage the booking yourself.

Still stuck? Email bookingnest00@gmail.com and tell us what you were trying to do.