Managing reservations

Confirmation emails and reminders

What gets sent, and when.

• When someone books, they receive a confirmation with the time, location and their reservation key, and you are notified.
• 4 hours before the booking, the guest receives a reminder with a Confirm attendance button. Once they click it, the booking shows as Confirmed.
• If a booking is moved or cancelled, the guest gets an updated email.

Emails are sent automatically — you do not need to do anything.